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Embracing Trauma-Informed Care in DentistryAs dental professionals, our focus often leans towards perfecting oral health, yet many patients bring emotional challenges into the chair that extend beyond teeth and gums. Understanding and addressing trauma is key to truly supporting their well-being.Dental visits can trigger fear, anxiety, and discomfort, especially for those who have experienced trauma. Unseen emotional burdens may surface during appointments, causing patients to relive past distressing events through what is called re-traumatisation. These triggers can be as simple as a smell, sound, or a sensation that echoes their trauma. Or, the supine position in the chair with our focus on instruments in their mouth, can evoke historic sexual abuse.As dental professionals, it is our responsibility to acknowledge this possibility and provide care that promotes both physical and emotional safety. This trauma-informed approach transforms patient care into a truly holistic experience, sensitive to the unique experiences that patients bring with them.Defining TraumaTrauma encompasses events that deeply affect a person’s emotional and psychological state, with long-lasting effects on their mental and physical health. It can stem from abuse- physical mental and sexual, neglect, violence, accidents, or other distressing life events. Because trauma touches individuals from all backgrounds, it’s crucial to approach every patient with empathy and understanding, as trauma can manifest in subtle ways.Core Principles of Trauma-Informed Dental CareIncorporating trauma-informed practices into dentistry can transform the patient experience. Here are six key principles to guide this approach:Prioritise SafetyBoth emotional and physical safety are fundamental. From the first interaction, create an environment where the patient feels secure and valued. Simple gestures like making eye contact and offering a welcoming introduction set the tone for a trust-based interaction.Foster Trust and TransparencyBuild trust by maintaining open, clear communication. Explain each step of the treatment process and ensure patients feel heard. Respect their privacy and honour your commitments to create a relationship grounded in trust.Promote Patient AutonomyEmpower patients by involving them in their care decisions. A key part of this is levelling the power dynamic—sitting at eye level and maintaining open, two-way conversations shows respect and promotes collaboration. Don’t take a dictatorial &nbsp;or judgemental approach.Encourage CollaborationRecognise the limits of your role and when a patient might need additional help. Working closely with other healthcare professionals ensures that patients receive the comprehensive care they need.Cultural SensitivityBe mindful of how trauma can be compounded by cultural, racial, and gender factors. Approach each patient’s experience with empathy, avoiding assumptions, and tailoring care to their specific needs.Focus on StrengthsRather than centering on a patient’s fears or limitations, highlight their courage and resilience. Commend their effort to attend a dental appointment despite their anxieties, creating a space of empowerment and positivity.Cultivating a Safe and Supportive EnvironmentCreating a “safe space” for patients goes beyond clinical precision. A trauma-informed dental practice encourages patients to feel comfortable, seen, and respected. When patients trust you with their vulnerabilities, they can more easily confront their fears and take steps toward healing.This kind of care can also be as simple as:<ul><li>&nbsp; &nbsp;Listening attentively without standing over them while they are reclined in the chair.</li><li>&nbsp; Making eye contact and respecting their space, even when they avoid it.</li><li>&nbsp; Acknowledging signs of distress and offering reassurance, such as a drink of water or a calming conversation.</li><li>&nbsp; Providing privacy when necessary or using professional interpreters when language barriers exist.</li></ul>Transforming the Dental ExperienceTrauma-informed care isn't just about treating oral health—it’s about fostering trust and providing compassionate care that can help patients heal emotionally as well. By taking the time to listen, empathise, and accommodate the unique needs of each patient, dental professionals can create a profound, healing experience.The dental chair is not just a place of physical healing but can also be a space of emotional growth, where patients feel empowered and supported on their journey toward well-being.Begin each session with your patient sitting face to face at eye level- and listen.

Embracing Trauma-Informed Care in Dentistry

How Hypnosis is Effective in Dental CareHypnosis is an active, skill-based process that involves harnessing the mind’s natural abilities to focus attention and offers multiple benefits in the context of dental care. Contrary to the common misconception of hypnosis as a trance-like state controlled by another person, modern scientific evidence shows that hypnosis is more about a focused mindset—one that can be learned and practiced by patients themselves. This approach makes hypnosis more accessible, effective, and empowering for managing dental anxiety, discomfort, and enhancing overall patient care as well as modulating the perception of pain in dental care. Hypnosis is a valuable tool that helps patients manage common challenges such as gag reflexes, needle phobia and bleeding control &nbsp;1. Demystification and AccessibilityBy explaining hypnosis as a practical, focused technique—similar to relaxation exercises or mindfulness—patients become more open to using it in dental care. Hypnosis is often misunderstood as a trance where a person loses control, but modern scientific evidence shows that hypnosis allows patients to actively control their focus and response to discomfort.This understanding helps dental patients see they are in control of their mental processes and that hypnosis is a tool to enhance their management of the dental experience, rather than some mystical ‘intimidating control’.2. Patient EmpowermentHypnosis encourages patients to take an active role in their own care. By tapping into their beliefs, expectations, and motivations, patients can use hypnosis to enhance their comfort and responsiveness during dental procedures. When patients feel empowered to manage their own anxiety and discomfort, they are more likely to have a positive experience in the dental chair.Empowered patients feel more in control, which can significantly lower their anxiety levels before and during treatment.Increased Comfort: Patients using hypnosis techniques can often achieve greater physical relaxation, leading to a more comfortable experience.3. Integration with Dental TreatmentsViewing hypnosis as a focused mindset allows it to complement other dental treatments, including pain management, sedation techniques, and relaxation methods for managing the gag reflex, controlling bleeding, and promoting healing.Hypnosis enhances a patient's ability to stay calm, focused, and engaged during procedures, leading to more comfortable and efficient dental visits. For patients who are particularly anxious, hypnosis can be combined with mild sedation or local anaesthesia to optimise results.4. Evidence-Based ApproachHypnosis aligns well with evidence-based dental practices. Scientific research supports the psychological processes involved in hypnosis, such as focused attention, cognitive control, and relaxation, making it a credible tool for managing dental anxiety and pain. The use of hypnosis in dentistry is not based on mystical states or unproven theories; it is grounded in rigorous research that supports its efficacy as a treatment for various conditions. Dentistry and hypnosis go hand in hand and it the ignorance and misinformation that has to date prevented so many dental clinicians from learning the skills.5. Effective for Managing Dental Anxiety and PainOne of the primary benefits of hypnosis in dental care is its ability to help patients achieve a calm, focused state of mind. This can significantly reduce both anxiety and physical discomfort during dental procedures. Whether it’s a routine cleaning or a more complex treatment, hypnosis can make the experience far more comfortable for the patient. For patients with dental phobia or heightened sensitivity, hypnosis can be a game-changer. The best research evidence is for hypnosis in pain management.6. Encourages Self-Hypnosis for Ongoing CareDentists can teach patients self-hypnosis techniques to manage dental anxiety and discomfort on their own. This empowers patients to use hypnosis outside the clinic, allowing them to reduce stress before future dental visits or manage pain after procedures. The ongoing practice of self-hypnosis can help patients take control of their own dental health, leading to better oral care habits and fewer missed appointments due to fear.7. Enhances Communication and TrustFraming hypnosis as a skill that involves active participation and engagement rather than the passive mythical trance experience that is purported by many hypnotherapists. The latter intimates a loss of control- to the hypnotists, further causing an increase ion anxiety.When patients understand that hypnosis is about their own mental focus, they are more likely to express their concerns and expectations openly leading to a more personalised, patient-centred dental experience, where the dentist can tailor treatments to the patient’s psychological needs. The patient feels heard and understood leading to more effective treatments and better patient satisfaction.

How Hypnosis is Effective in Dental Care

Being in Control of Your Dental CareOne of the most important aspects of modern dentistry is the understanding that the patient is in control of their own dental care. If at any point you feel like dental procedures are being done to you rather than with you—whether it’s a routine cleaning, X-ray, or more complex treatment like a filling or extraction—don’t hesitate to ask questions. It’s crucial to understand what’s being recommended, why it’s necessary, and what alternatives may exist. This empowers you to make an informed decision about your treatment plan, ensuring you are actively participating in your dental health rather than passively accepting what’s being done.In the past, many of us were conditioned to sit in the dental chair , open our mouths and simply trust that whatever the dentist said or did was required without question. We were often passive recipients of care, believing that questioning the process was unnecessary, or even impolite. However, this approach belongs to the "old school" of dentistry, which was more paternalistic in nature.Today, modern dentistry has shifted toward a patient-centred approach. This means that you, as the patient, are at the heart of every decision and interaction. Your preferences, comfort, and understanding of the treatment are prioritised. Dentists and hygienist are there to collaborate with you, not to make unilateral decisions on your behalf. They should explain the rationale behind each treatment option, address your concerns, and provide a clear picture of what you can expect.Why Being Informed Matters· &nbsp; &nbsp; &nbsp;Transparency and Trust: Asking questions builds a transparent relationship between you and your dental care provider. This trust is essential for ensuring that you feel comfortable with the procedures being done.· &nbsp; &nbsp; &nbsp;Informed Consent: Fully understanding the "why" and "how" of each procedure allows you to give informed consent. You need to know the costs, potential risks, benefits, and alternatives before agreeing to any treatment.· &nbsp; &nbsp; &nbsp;Active Participation in Health: Being an informed patient means you can take a more active role in your health. You’ll feel more confident in the choices you make and have greater control over the outcome of your treatment.How to Take Control in the Dental Chair· &nbsp; &nbsp; &nbsp;Ask Questions: Whether you’re unsure about a procedure or need more information about aftercare, never hesitate to ask. A good dentist will welcome your questions and provide clear, understandable answers.· &nbsp; &nbsp; &nbsp;Request Clarification: If you don’t understand a term or why a specific procedure is necessary, ask for a more straightforward explanation. The more you understand, the better equipped you are to make decisions.· &nbsp; &nbsp; &nbsp;Know Your Options: In many cases, there are multiple ways to address a dental issue. Ask about alternatives and how they compare in terms of effectiveness, cost, and invasiveness.· &nbsp; &nbsp; &nbsp;Discuss Your Concerns: Whether it’s fear of pain, financial concerns, or time constraints, make sure your dentist knows. A patient-centred dentist will work with you to address your concerns and find a solution that fits your needs.The Shift to Patient-Centred CareThe modern shift to patient-centred care reflects a broader change in healthcare, where the focus is on empowering patients to be partners in their own care. No longer are patients expected to passively accept treatment plans without understanding or involvement. This shift improves not only the quality of care but also the patient experience, leading to better outcomes and higher satisfaction.Today, dentists and hygienists are expected to collaborate with patients, guiding them through every decision and taking into account their unique needs, concerns, and preferences. Whether you’re undergoing a routine cleaning or considering a major procedure, it’s your right to be an informed, active participant in the process.

Being in Control of Your Dental Care

Young female patient frightened at the dental clinic

Addressing Dental Embarrassment: A Common Concern Embarrassment is one of the most frequently mentioned reasons why people avoid seeing the dentist, especially after a long absence. Many individuals feel trapped in a vicious cycle of dental anxiety: past negative experiences, fear of judgment, or traumatic remarks may have caused them to avoid dental care altogether. This avoidance worsens oral health over time, leaving the person feeling too embarrassed to make an appointment, even if they're in pain. Understanding and addressing this embarrassment is crucial to breaking the cycle and seeking the care you deserve. Why People Feel EmbarrassedIf you haven’t seen a dentist in years, you may worry about several things: · &nbsp; &nbsp; &nbsp;The appearance of your teeth or gums.· &nbsp; &nbsp; &nbsp;The thought that you've "let things get this bad."· &nbsp; &nbsp; &nbsp;Fear of being judged for neglecting your oral health.· &nbsp; &nbsp; &nbsp;Anxiety over being scolded or reprimanded.· &nbsp; &nbsp; &nbsp;Nervousness about being fearful in the dental chair. Are My Teeth the Worst the Dentist Has Ever Seen?Many people fear that their teeth are the worst a dentist has ever seen, which leads to anxiety about making an appointment. The truth is dentists and hygienists see a wide variety of oral health issues every day—from severe decay to advanced gum disease. For most dentists, treating these conditions is part of their daily routine. No matter the condition of your teeth, it’s unlikely that anything will shock your dentist. They are trained to handle everything from minor concerns to extensive dental problems, and they are focused on helping, not judging. Do Dentists or Hygienists Judge Their Patients?It’s natural to feel worried that your dentist or hygienist might judge you for the condition of your teeth or your long absence from care. However, the vast majority of dentists approach patient care with empathy and understanding. They know that dental anxiety, financial constraints, or life circumstances can prevent people from seeking treatment. In fact, they are there to help you feel better about your oral health, not to criticise you for past habits. That said, there are always exceptions. If a dentist or hygienist makes you feel uncomfortable or shamed, it’s essential to remember that not all dental professionals take that approach. You can—and should—find another who makes you feel supported and respected. How to Avoid Being Lectured or Scolded by Your Dentist or HygienistDentists and hygienists today are generally aware that lecturing patients can have the opposite effect of what’s intended—it drives people away from care. If you’re anxious about the possibility of being scolded, here are some proactive steps you can take: · &nbsp; &nbsp; &nbsp;Initial Contact: Many dentists now offer online forms, email, or social media platforms as a way to initiate contact. This allows you to gauge their communication style before booking an appointment.· &nbsp; &nbsp; &nbsp;Be Honest About Your Concerns: When scheduling your appointment, let the staff know you’re nervous about being judged. A good dental team will take note of this and ensure they approach your care with extra sensitivity.· &nbsp; &nbsp; &nbsp;Find the Right Dentist: If you’ve experienced judgment or embarrassment in the past, it’s important to keep searching until you find a dentist who meets your emotional and healthcare needs. There are many dental professionals who understand how difficult it is to take the first step and who are committed to helping patients feel comfortable. Overcoming the Fear of JudgmentMany patients are terrified of being judged for their oral health, especially if they haven’t seen a dentist in years. This fear can be rooted in past experiences, where dentists or other individuals made hurtful comments. Today, however, most dental practices have evolved to provide a more supportive, non-judgmental environment. If you’re concerned about being embarrassed or shamed, try this mindset shift: You are seeking help now, and that’s what matters most. The dentist’s and hygienist’s role is to support and encourage you in restoring your oral health. If you are criticised unfairly, remember that it’s perfectly acceptable to walk away and find someone else. There are many dental professionals who prioritise kindness, patience, and understanding. The Psychological Aspect of EmbarrassmentEmbarrassment is a natural human emotion, especially when it comes to situations where we feel judged or exposed. For some, the fear of judgment is exacerbated by seeing images of "perfect" teeth on TV, in movies, or on social media. While it’s normal to compare yourself to these standards, it’s important to remember that even people with seemingly flawless teeth often have insecurities or have received extensive dental work. In psychology, embarrassment serves a social function—it signals to others that you care about social rules and wish to adhere to them. This, in turn, often elicits forgiveness and understanding from others, including your dentist. While embarrassment may feel overwhelming in the moment, it’s a sign that you are conscientious and self-aware, qualities that make you more likely to take steps toward improving your health. Addressing the Fear of Needing DenturesOne of the common sources of embarrassment is the prospect of needing dentures or extensive dental work. However, it’s helpful to shift your perspective. Dentures are no different from any other type of medical prosthesis, such as glasses or an artificial hip. They serve a functional and aesthetic purpose, allowing you to eat, smile, and speak comfortably. Many people, even those with beautiful smiles, wear partial or full dentures without anyone knowing. If you feel embarrassed about needing dentures, remember that they are a common solution for many individuals, and modern dentures can be designed to look and feelnatural. Overcoming the Shame of Dental NeglectIf you’re worried that your dentist will judge you for neglecting your oral health, it’s important to understand that life circumstances can sometimes get in the way of dental care. Financial struggles, mental health issues like depression, or simply fear of treatment can prevent people from seeking regular check-ups. Dentists are well aware of these barriers and are trained to help patients overcome them.For example, depression can make it difficult to keep up with daily hygiene routines like brushing and flossing. This can lead to worsening oral health, which in turn can deepen feelings of shame and embarrassment. Dentists and hygienists who specialize in treating anxious or nervous patients understand this cycle and approach care with empathy. Being open about your mental health struggles can allow the dental teamto offer the right support. Moving Beyond EmbarrassmentIt’s important to recognise that your dental health is just one part of your overall well-being, and it’s never too late to seek help. The fact that you’re even considering making an appointment is a courageous first step. You are not alone in your fear, and there are dentists out there who will be compassionate, understanding, and eager to help you achieve the oral health you deserve. Remember: · &nbsp; &nbsp; &nbsp;Dentists and hygienists have seen it all: No matter the condition of your teeth, they are trained to address a wide range of issues and are focused on helping you move forward.· &nbsp; &nbsp; &nbsp;You are more than your past: While you can’t change the past, you can change how it impacts you moving forward. Taking steps to improve your oral health will allow you to feel more confident and empowered.· &nbsp; &nbsp; &nbsp;Your fears are valid, but they don’t define you: Feeling nervous or embarrassed about dental care is natural, but these emotions shouldn’t stop you from seeking the help you deserve. Conclusion: Don’t Let Embarrassment Hold You BackWhether you’re worried about the state of your teeth, fear of judgment, or needing extensive work, the most important thing is to take that first step toward getting the care you need. Dentists are here to help, not to judge, and most will approach your care with the compassion and understanding you deserve. Remember, you’re not alone in your fear, and there are professionals who are ready and willing to support you on your journey to better oral health.

Addressing Dental Embarrassment: A Common Concern

How Hypnosis is Effective in Dental Care Hypnosis is an active, skill-based process that involves harnessing the mind’s natural abilities to focus attention and offers multiple benefits in the context of dental care. Contrary to the common misconception of hypnosis as a trance-like state controlled by another person, modern scientific evidence shows that hypnosis is more about a focused mindset—one that can be learned and practiced by patients themselves. This approach makes hypnosis more accessible, effective, and empowering for managing dental anxiety, discomfort, and enhancing overall patient care as well as modulating the perception of pain in dental care. Hypnosis is a valuable tool that helps patients manage common challenges such as gag reflexes, needle phobia and bleeding control &nbsp; 1. Demystification and AccessibilityBy explaining hypnosis as a practical, focused technique—similar to relaxation exercises or mindfulness—patients become more open to using it in dental care. Hypnosis is often misunderstood as a trance where a person loses control, but modern scientific evidence shows that hypnosis allows patients to actively control their focus and response to discomfort.This understanding helps dental patients see they are in control of their mental processes and that hypnosis is a tool to enhance their management of the dental experience, rather than some mystical ‘intimidating control’. 2. Patient EmpowermentHypnosis encourages patients to take an active role in their own care. By tapping into their beliefs, expectations, and motivations, patients can use hypnosis to enhance their comfort and responsiveness during dental procedures. When patients feel empowered to manage their own anxiety and discomfort, they are more likely to have a positive experience in the dental chair.Empowered patients feel more in control, which can significantly lower their anxiety levels before and during treatment.Increased Comfort: Patients using hypnosis techniques can often achieve greater physical relaxation, leading to a more comfortable experience. 3. Integration with Dental TreatmentsViewing hypnosis as a focused mindset allows it to complement other dental treatments, including pain management, sedation techniques, and relaxation methods for managing the gag reflex, controlling bleeding, and promoting healing.Hypnosis enhances a patient's ability to stay calm, focused, and engaged during procedures, leading to more comfortable and efficient dental visits. For patients who are particularly anxious, hypnosis can be combined with mild sedation or local anaesthesia to optimise results. 4. Evidence-Based ApproachHypnosis aligns well with evidence-based dental practices. Scientific research supports the psychological processes involved in hypnosis, such as focused attention, cognitive control, and relaxation, making it a credible tool for managing dental anxiety and pain. The use of hypnosis in dentistry is not based on mystical states or unproven theories; it is grounded in rigorous research that supports its efficacy as a treatment for various conditions. Dentistry and hypnosis go hand in hand and it the ignorance and misinformation that has to date prevented so many dental clinicians from learning the skills. 5. Effective for Managing Dental Anxiety and PainOne of the primary benefits of hypnosis in dental care is its ability to help patients achieve a calm, focused state of mind. This can significantly reduce both anxiety and physical discomfort during dental procedures. Whether it’s a routine cleaning or a more complex treatment, hypnosis can make the experience far more comfortable for the patient. For patients with dental phobia or heightened sensitivity, hypnosis can be a game-changer. The best research evidence is for hypnosis in pain management. 6. Encourages Self-Hypnosis for Ongoing CareDentists can teach patients self-hypnosis techniques to manage dental anxiety and discomfort on their own. This empowers patients to use hypnosis outside the clinic, allowing them to reduce stress before future dental visits or manage pain after procedures. The ongoing practice of self-hypnosis can help patients take control of their own dental health, leading to better oral care habits and fewer missed appointments due to fear. 7. Enhances Communication and TrustFraming hypnosis as a skill that involves active participation and engagement rather than the passive mythical trance experience that is purported by many hypnotherapists. The latter intimates a loss of control- to the hypnotists, further causing an increase ion anxiety.When patients understand that hypnosis is about their own mental focus, they are more likely to express their concerns and expectations openly leading to a more personalised, patient-centred dental experience, where the dentist can tailor treatments to the patient’s psychological needs. The patient feels heard and understood leading to more effective treatments and better patient satisfaction.

Patient Trust: A Privilege and ResponsibilityPatient trust is an enormous privilege for any healthcare provider, especially in dentistry, where patients may feel vulnerable due to anxiety, fear, or concerns about their oral health. Trust forms the foundation of the patient-dentist relationship and directly influences treatment outcomes and patient satisfaction. When it comes to patient care, trust can be examined through two crucial lenses:1. &nbsp; &nbsp; The Potential for Perceived Conflict of InterestPatients often wonder, whose interests are being served with a treatment recommendation? They may question whether a dentist is recommending a particular treatment because it benefits the patient's health or because it financially benefits the practice. This potential for perceived conflict of interest makes it essential for dentists to be transparent in their recommendations. Every suggestion must be accompanied by clear, evidence-based reasoning that demonstrates how the treatment aligns with the patient's long-term health and well-being.2. &nbsp; &nbsp; The Competence of the DentistPatients want to know, Is this the best person to take care of me? They are placing their trust in the dentist’s skills, expertise, and ability to handle their individual case. Competence doesn’t just refer to technical skills; it also encompasses communication, empathy, and the ability to understand and address the patient's unique concerns. Patients need to feel assured that the person providing their care is not only experienced but also genuinely invested in their well-being.Building Patient Trust: Understanding Their ValuesOne of the challenges in building trust is understanding what patients truly value, which often goes beyond clinical treatment. Every patient has a unique set of concerns, fears, and priorities, and it is the dentist’s responsibility to uncover these. This requires time, active listening, and a specific set of interpersonal skills to make patients feel comfortable enough to share what is important to them with someone who may initially be a complete stranger.While individual values may vary, there are a few universal concerns that most patients share: · &nbsp; &nbsp; &nbsp;Confidence: Patients value feeling confident in their appearance, especially when it comes to their smile. Whether it’s addressing a cosmetic issue or treating a functional problem, patients want to feel good about how they look. A beautiful, healthy smile can significantly improve self-esteem, impacting both personal and professional interactions. · &nbsp; &nbsp; &nbsp;Freedom from Embarrassment: Many patients experience shame or embarrassment over the state of their oral health, especially if they have neglected their dental care for an extended period. Understanding and addressing this emotional component is crucial. Patients must feel reassured that they are not being judged and that the dentist’s role is to help, not criticize. · &nbsp; &nbsp; &nbsp;Overall Good Health: Oral health is closely linked to overall physical health, and many patients are becoming more aware of this connection. Patients value treatment plans that not only fix a dental issue but also contribute to their general health. Dentists need to emphasize the broader health benefits of maintaining good oral hygiene and following through with recommended treatments.Transparency in Treatment RecommendationsPatients are more likely to trust their dentist if they understand the reasoning behind a treatment plan. Transparent communication is key to fostering this trust. When recommending treatment, it’s important to explain the following: · &nbsp; &nbsp; &nbsp;Why the treatment is necessary: Clearly outline the dental health issues being addressed and the consequences of leaving them untreated.· &nbsp; &nbsp; &nbsp;The options available: Provide multiple treatment options, if applicable, including the pros and cons of each, so the patient feels they have a choice.· &nbsp; &nbsp; &nbsp;How it benefits the patient: Explain how the treatment aligns with the patient’s long-term health goals and values, whether it’s improved functionality, appearance, or overall well-being.· &nbsp; &nbsp; &nbsp;The cost and time investment: Be upfront about the financial cost, recovery time, and maintenance required for each treatment option to ensure that the patient can make a fully informed decision.The Role of Empathy in Building TrustCompetence in dentistry is not solely about technical ability; it also includes the dentist’s capacity for empathy and understanding. Empathy helps patients feel heard, respected, and valued as individuals rather than just another appointment in the schedule. Showing empathy means acknowledging the patient's fears, addressing their concerns, and taking the time to ensure they feel comfortable with every step of their care. · &nbsp; &nbsp; &nbsp;Active Listening: By truly listening to a patient's concerns and fears, dentists can tailor their communication and treatment recommendations to meet the patient’s needs.· &nbsp; &nbsp; &nbsp;Emotional Sensitivity: Patients may be anxious, embarrassed, or fearful about their dental health. Dentists must be sensitive to these emotions, avoiding judgmental language and providing reassurance when necessary.· &nbsp; &nbsp; &nbsp;Patient Education: Helping patients understand their dental health and the treatments available to them fosters empowerment and builds confidence in their care decisions.Conclusion: Trust as the Cornerstone of Patient-Centred DentistryTrust is not something that patients give lightly, and it’s a privilege that dental professionals must continually earn through transparency, empathy, and competence. When patients trust their dentist, they are more likely to engage fully with their treatment plan, attend regular check-ups, and take better care of their oral health.For dental practices to build and maintain this trust, it’s crucial to prioritise patient values—confidence, freedom from embarrassment, and overall health—when recommending treatment. By fostering open communication, ensuring patients feel in control of their care, and demonstrating a genuine commitment to their well-being, dentists can create lasting, trust-based relationships with their patients.